Dear Friends of the Diocese of Charleston,

As you may have heard, Blackbaud was recently the subject of a ransomware attack affecting its data-based solutions product(s).  We were notified of the incident on July 16, 2020 because the Catholic Diocese of Charleston uses Blackbaud’s “Raiser’s Edge” product to record donor information. Our back-up data in Raiser’s Edge was part of the breach.  We have been assured that none of your confidential personal information was exposed, because any sensitive identification numbers for financial accounts were encrypted and unreadable by the cybercriminal.  The information that may have been compromised included first/last name, contact information, including email addresses, and your giving history.

Blackbaud paid the ransom required to regain full access to its system and keep its records private.  Based on its forensic evaluation and investigation, conducted in part by the FBI, Blackbaud has assured us that they have no reason to believe any data went beyond the cybercriminal, was or will be misused, or will be disseminated or otherwise made available publicly.  The internal evaluation we had done on the advice of cyber counsel we retained in connection with this matter gave us no reason to question Blackbaud’s assurances.  We continue to monitor the situation with Blackbaud and the steps they are taking to prevent this type of incident in the future.

We are very grateful for your support of the Diocese and value the trust you’ve placed in us, which is the reason we are notifying you of this security incident.

If you have any questions regarding this matter, please contact Carrie Mummert, Director of the Diocese’s Office of Stewardship and Mission Advancement, at 843-261-0435 or cmummert@charlestondiocese.org.

Resources for Offertory Assistance During COVID-19:

In an effort to assist our parishes and missions with offertory recovery and parishioner engagement while Mass restrictions are in-place, the Office of Stewardship & Mission Advancement and the Office of Multimedia have developed a toolkit of resources and recommendations for parishes to implement.

This toolkit can be provided upon request.  Please send an e-mail to balberts@charlestondiocese.org to receive these materials.

Our mission is to advance and encourage the spirituality of Stewardship through personal invitation, opportunities, formation, and practical initiatives. We are committed to advancing the mission and ministries of the Catholic Church by forming Disciples of Christ throughout the state of South Carolina and cultivating a culture of gratitude. Through gratitude and discipleship, the desire to share God’s gifts is fostered, and that’s stewardship.

Our Mission: Making Disciples and sharing the Spirituality of Stewardship