Website Catholic Charities
Primary responsibilities include overseeing the provision of services to clients, which include day-to-day operations of the wellness food pantry, Save a Smile dentures program, case management, emergency assistance, special events, and intakes and referrals. Enforces food distribution policies and procedures, while maintaining a high-quality service delivery. Reconciles food pantry daily. Provides short and long term case management for a wide variety of client needs. Processes all letters and Emergency Assistance Vouchers for financial assistance. Responsible for primary contact of dental offices and other vendors re: invoices, payments, client appointment follow-ups. Helps recruit, train, and manage a team of 15+ volunteers. Works with community partners, parishes, and other social service agencies to implement overall wellness for clients and coordinate assistance efforts. Works closely with Site Administrator on the planning and coordination of direct client assistance, special events and activities, and volunteers. Accurately collects and enters client data into internal database, Microsoft Excel spreadsheets, and compiles physical intake files and documentation for clients.
This role requires:
Bachelor’s degree in human services related field, or equivalent combination of education and/or experience required.
Ability to multitask, be flexible, and thrive in a diverse environment.
Able to lift at least 25 pounds to move tables, boxes, and other food containers.
Experience in social service, food pantry, or similar setting preferred.
Proficient in Microsoft Word, Outlook, Excel, and ability to learn internal data management system.
The Client Advocate is expected to be accepting of the full teachings of the Catholic Church and represent the face of Christ to the people we serve.
Interested candidates should submit a cover letter, resume, and salary requirements to email@example.com.
To apply for this job email your details to firstname.lastname@example.org